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Home > Help and Information > Report A Death

The death of a loved one is always a very difficult time. If a member of the Police Pension Scheme has passed away, the earlier you can inform us, the easier it will be to put affairs in order. We've listed out details of the process below, to help you along.

Getting In Touch

If the deceased was still actively contributing to their pension, the Scheme will contact the Administration team to help your next of kin through the process.

Otherwise, to report the death of a Police Pension Scheme member, the Spouse, next of kin or personal representative should contact the administration team using these details:

tel: 0300 123 0828

email: enquiries_pensions@equiniti.com

What We'll Need To Know

We will need to know the deceased's membership number or National Insurance Number. 

If emailing, please also state their date of death, your relationship to them, your own contact details and whether there is a surviving spouse or dependant children.

What We'll Do

We will respond and request any certificates or other documents required.

Upon receipt of these, we'll return the original certificates, contact the Trustee to seek discretion for any benefits that may be due, and if there are any, advise dependants of these benefits, including any lump sum.

If the deceased was in receipt of a pension under the Scheme, we will suspend pension payments, advise of any overpayments, and if applicable set up any dependant pensions.

Website Queries

  • If you have forgotten your login details please use the links on the Login page. If you still can't log in, please refer to the FAQs page or use the email address below, including your warrant number, date of birth and national insurance number:

    mymetpension@equiniti.com

Benefits Queries

  • enquiries_pensions@equiniti.com

  • UK telephone:

    0300 123 0828

  • Overseas telephone:

    +44 207 161 2222

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